TROUBLESHOOTING

Lifetime Free Updates!

If you purchased FL Studio as a download from the Internet then we call you a 'Download customer' or if you purchased FL Studio in a store and it came on a CD in a box then we call you a 'Box customer '.

• Download customers - You are entitled to all future updates released, FL Studio N + 1, 2, 3... etc, free. Where N is the version number of the FL Studio edition you purchased. Click here to see the section on updating.
• Box customers - From FL Studio 10 onward box customers are also entitled to all future updates released, FL Studio N + 1, 2, 3... etc, free. Where N is the version number of the FL Studio edition you purchased. To get your Lifetime Free Updates you must first register your box at our site and create a download account. Register your box here. For more details see the section on updating.
  • Earlier boxed versions - You can purchase Lifetime Free Updates for a small additional fee in our Shop. Make sure to log into your MY ACCOUNT page prior to entering the shop so you are shown the upgrade option/s.

Free for life?

So, does this mean you will get everything we develop for free from now on? No, most new stuff that is built into FL Studio is included free to improve the application and make it more competitive with other software on the market. When we develop something new, such as a synthesizer or other module, we may build it into FL Studio and include it free in the next update, or offer it as an optional purchase. But don't worry, there is always lots of bug fixes, new features, synths, effects, etc., provided free with each FL Studio major version release.

How does Image-Line stay in business? That's kind of you to ask. We have two overriding philosophies that help us. First, we believe you shouldn't have to pay for bug fixes. All those companies charging for new versions are in effect 'burning customers' as fuel in the engine of corporate greed. Over time, the cost of yearly updates, for what amounts to mainly bug-fixes, wears thin and customers move on to other products. Our lifetime free updates policy does attract a lot of new customers, FL Studio is possibly the world's most popular DAW. However, we keep nearly all of our customers, and so today there are well over 650,000 registered (active) FL Studio users (and counting).

Our second philosophy is that you should only pay for features you use. In this way, we include a number of optional (demo) synthesizers, effects and sounds. Since our loyal customer base is so large (thanks to all of you), the combined new and additional sales pay for the free updates to the existing customer base. This model has been working for us for over 10 years and we are continuing to grow. So, please purchase FL Studio and add-ons, support the entire FL Studio community...lifetime free updates are powered by you.