Some licenses are time-limited - In this case they will expire at the end of the set period. You should have seen several warnings as the time-limit countdown progressed. After that time you can purchase a license to continue to open your existing projects.
Some licenses are put on a security watch - Our Credit Card (CC) payment partners, as is usual in the industry, return a 'transaction security score'. We are never told what the issues are and just get the score. It can be something minor like entering CC details incorrectly OR you purchased from another country/location than normal. Please don't worry about this. If the score is low, and to avoid your purchase being rejected, we issue a temporary license. This gives customers what they want and also ensures people using stolen CCs don't run-away with a Lifetime Free Updates license.
That's annoying will it happen again?
No. If you renew with a valid license, your new registration code will be permanent and won't expire again.
We apologize for the hassle. We hope you understand the security system explained above and the brilliance of our cunning plan.
Need Help?
If you have problems or require further help you can submit an online
help ticket to contact one of our staff.