Refund Policy

refund policy icon


Image Line provides fully-functional, downloadable, try-before-you-buy versions of our software. These allow you to evaluate* the product for as long as you want, before committing to any purchase(s).

Please use this trial period to ensure the software meets your needs, before purchasing a license. All of our software is fully-functional, and none of our software requires registration to enable its primary functionality.

If you place an order for one of our products, you will be able to download a registration code to activate your software after payment has cleared. Once you have activated your product, you are no longer eligible for any refund.

We have this policy since it it is impossible to fully return a registered version of our software.

Downloading the registration file implies the loss of the right of withdrawal - Article 16m of the directive on Consumer Rights 2011/83/EC.

*Evaluation does not include the use of any trial version in a commercial production environment.