Welcome to FL Studio support, how can we help?

Order processing

- Orders are ONLY charged when their status shows "completed". Completion is normally done in a few minutes, but can take up to 4 hours in extreme cases.
- Orders that are "pending" or "unpaid" will be cancelled automatic after a few days. No need to contact us.
- If you think you are double charged, check if there are multiple payment ID numbers. You could see a reservation and an actual charge, instead of a double payment.

Faster answers when you create a tickets message:
create a support ticket

Provide us information to find back your original registration

Please supply us your order ID number, Payment ID number and sign in email address in all messages

Ask us access to your FL Studio registration again / basic registration questions

Faster answers when you create a tickets message:
create a support ticket

Please supply as much information of your original order as possible. Use the original data, not your current data, so we can find back your order in our archive

FL Studio educational / academic discount is ONLY available as Signature Bundle.

Single user licenses / individual students

Plesae DO NOT CONTACT US as individual student.
As a student or teacher you can order an FL Studio program with educational discount from different resellers. NOT from Image Line directly.

Check this page for the addresses of shops near you: Distributors pages
You can also find FL Studio box version at educational prices in different online music shops. Go for example to www.academicsuperstore.com or www.amazon.com

Do you need 10 licenses or more?

SORRY NO MOBILE SUPPORT HERE

FL Studio Mobile technical & How to use questions:

To get product support, report bugs or participate in the product forums, you must first register FL Studio Mobile to your Image-Line Account.
Check our Mobile support knowledge base article which shows you the right way to the requested solution.
Please know you can always consult our Knowledge Base & Troubleshooters any time you want.
Thank you for your understanding and cooperation.